Download e-book for kindle: 151 Quick Ideas to Deal With Difficult People by Carrie Mason-Draffen

By Carrie Mason-Draffen

ISBN-10: 1564149382

ISBN-13: 9781564149381

Strong convenient e-book with guidance that i'm going to include in my paintings way of life.

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Extra info for 151 Quick Ideas to Deal With Difficult People

Example text

If you set the expectations at the beginning, and you are giving feedback, the employee will see the writing on the wall,” said Diane Pfadenhauer, the owner of Employment Practices Advisors in Northport, New York. If you provided the employee opportunities and resources to improve his performance, you certainly should document those good-faith efforts. That benevolence is proof that your intent wasn’t to get rid of the person but to help him salvage a tarnished work record. It’s hard to find fault with that.

When you hear of their heroic feats, praise them. They make your job of dealing with problem employees easier. Oil magnate John D. ” If the natural mediators in your office break up a confrontation between warring colleagues or if they themselves exercise restraint when a colleague hurls insults at them, praise 46 Quick Ideas 26-28 151 Quick Ideas 16-30 the peacemaker for displaying exemplary behavior. Say something such as, “I heard you handled that awful encounter well. ” These people are usually humble about their abilAssignment ity to keep the peace because negotiating skills come so Send thank-you notes naturally to them.

The astounding responses, one doctor said, showed that 48 Quick Ideas 28-30 151 Quick Ideas 16-30 the respondents were either Assignment ignorant or in denial about what constitutes a healthy Post a checklist of office diet or vigorous exercise. perks available to employees Difficult employees ofin good standing. Include the ten land in those zones of deeligibility criteria. nial or ignorance. They have no clue about their shortcomings and, in fact, may hold themselves in much higher regard than you do.

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151 Quick Ideas to Deal With Difficult People by Carrie Mason-Draffen


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